📦 Shipping Information

We proudly ship across the country with reliable courier partners to ensure your items reach you safely and on time.

  • Processing Time:
    • Personalized Items: 3–5 business days
    • Ready-Made Items: 1–3 business days
  • Estimated Delivery Time:
    5–10 business days depending on your location

  • Shipping Charges:
    Calculated at checkout based on item weight and destination

  • Order Tracking:
    A tracking number will be sent via email once your order is shipped.


🔁 Return & Exchange Policy

We want you to love what you receive — and we stand behind the quality of every product we ship.

Returns Accepted On:

  • Ready-made items (e.g., standard mugs, non-custom t-shirts, home decor)
  • Items in unused, resaleable condition
  • Returned within 7 days of delivery
  • Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect

Returns Not Accepted On:

  • Personalized or Custom Printed Items
    Due to their made-to-order nature, we do not accept returns or exchanges for personalized products unless:

    • The item arrives damaged
    • There was an error in the personalization that is our fault

💬 Damaged or Incorrect Orders

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with a clear photo of the issue. We’ll arrange a replacement or refund promptly.


❗ Note:

We do not offer returns or refunds for change of mind on personalized products, as these are custom-made just for you.


📧 Need Help?

If you have any questions about your order, shipping, or returns, feel free to reach out to us at:
[Prints.vista@gmail.com]
We’re here to help!

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